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At Hayes Pump Inc., we understand that durable goods manufacturers, including pump companies, often overlook the importance of exceptional customer service. However, for long-term success and growth, reliable after-sales support is essential. That’s why many pump manufacturers rely on trusted partners like Hayes Pump to provide high-quality pump parts and expert servicing. With our dedicated pump parts and service department, we deliver dependable, user-friendly solutions tailored for municipal, industrial, and commercial pumping needs.
As a leading pump distributor in the Northeast, Hayes Pump doesn’t just act as a middleman. We serve as a bridge between manufacturers and customers, helping both sides thrive. Our role allows us to educate clients on the best pump products for their specific applications, while also gaining valuable insights into market trends. This close relationship with customers enables us to better support the pumps and parts we represent, making us an essential partner in the industry.
When it comes to pump parts and servicing, Hayes Pump prides itself on offering only the highest quality products from top manufacturers. We carry premium pumps and components used in filtering, metering, and transferring liquids, ensuring optimal performance for our clients. Our factory-trained technicians specialize in servicing pumps from well-known brands such as ITT Goulds, Sandpiper, Viking, and Gorman Rupp.
For ITT Goulds pumps, Hayes Pump is an authorized service provider, certified through independent audits. Our technicians are trained to help customers select the right pump parts and perform necessary repairs. Using genuine ITT Goulds components is crucial for maintaining peak performance and warranty validity. We offer complete maintenance kits, field servicing, in-house rebuilding, and customized maintenance programs. Additionally, we provide advanced pump control systems, including wireless predictive maintenance and variable speed drive (VSD) solutions.
Sandpiper pumps are known for their durability, and Hayes Pump offers both individual parts and full kits for maintenance and repair. We also provide access to Sandpiper’s mobile app, which helps users check chemical compatibility, find pump specifications, view product catalogs, estimate costs, track maintenance, and watch instructional videos.
For Viking pumps, we supply original gear reducers, motors, strainers, and other critical parts. Our parts kits allow for efficient replacement, reducing downtime and extending equipment life. We also offer a wide range of motors and gear reducers, along with a library of instructional videos to support pump maintenance.
Even when original pump parts are no longer available, Hayes Pump can create custom replacements using ITT’s ProCast® program. This includes 3D printing, CAD modeling, and reengineered parts that improve performance and longevity. Our goal is to keep your older pumps running efficiently at competitive prices.
Our team of factory-trained technicians is equipped to handle all types of pump repairs, whether in the field or at our facility. We maintain strict quality standards, ensuring that every repair meets industry-leading benchmarks. If you need expert assistance with your pump system, contact the professionals at Hayes Pump today. Let us help you keep your operations running smoothly.